Training and Implementation

Investing in a new document management system or printing and imaging hardware only ever really delivers if you’ve invested time and effort in know-how as well.

Leveraging your investment in a new system long term is about successful implementation. That means integrating the staff with your new solution, not just your IT infrastructure!

Productivity goes up and costs come down most effectively when users are happy and confident with their new document management system or printing and imaging platform – and Canotec’s dedicated Training & Implementation team are there to ensure as much effort and resource is made available to you to achieve this goal.

With the increasing functionality and versatility of multifunctional devices, which can fax, print, scan and email all in one, the need to ensure end user confidence and know-how is greater than ever.
To help implementation and user adoption go smoothly we provide the following resources:

  • Dedicated Training & implementation team
  • Scope documentation
  • Project management (Prince 2)
  • Bespoke user training sessions
  • Follow up training
  • On-line, self help video tutorials
  • User guides and FAQs


It’s all to ensure that the equipment we supply really does improve the day-to-day workings of your business.
"Time for your 9:45 training slot Mr Evans"
"One of the benefits of the Canotec solution was that complex printing which had taken 30 hours was now taking just one hour. Of course the manufacturers wanted to deal with us but unlike Canotec, they coudn't show us where they had experience of our solution at a similar size"

- Winterthur Life